Party Rules:

  • For verification purpose, please bring your valid ID and the Credit Card used for your online deposit payment. You will be required to pay your balance, including a refundable Security Deposit at your party check-in time. Any additional add-ons will be charged at the end of your party. 
  • Each party includes 2 hours of facility stay. Party room is guaranteed for the last 1.5 hours during your stay (but it could be available sooner).
  • Early setup before your allotted party room time is normally NOT available.  Please check with our party coordinator.
  • You may bring your own Fruit Platter, Cakes, Decorations free of charges. Party food/drinks must be ordered from us. We provide Paper Plates, Napkins, and Forks.
  • No alcohol or food with strong smell. Your party food can NOT be reheated or cooked in the party room. ​
  • ​​Your party food need to be ordered through us at least 3 days prior to your event. Cancellation or changes need to be given to us in writing at least 2 days prior to your event.
  • ​Your Party Package CAN NOT be downgraded on the date of your party. 10 days prior written notice MUST be given. 
  • ​Only kids 12 and under are allowed to play, Any guests who are older than 12 will be counted as an adult and won't be allowed to play.
  • Please arrive on time. We will not issue refunds or extend party end time if you or your guests arrive late.
  • You and your guests can only check in not earlier than 10 min before your party time. The balance has to be paid in full before anyone from your party can come in and play. ​
  • Everyone must remove their shoes and wear CLEAN socks when entering our play area. No one is allowed to keep their shoes on inside the party room either. Otherwise, additional an $50 will be charged.​
  • All outside entertainment needs to be approved by management.
  • Only Painter's Tape is allowed on our wall and furniture. No Double-sided tapes, Duck Tapes, Thumb Tags or anything that would damage our walls or fixtures. 
  • Please remove all your party decorations and tapes/strings. Balloons can not be popped inside our facility and left behind. All re-arranged furniture need to be returned to their original places.
  • No steamer, piñatas, glitters, silly strings, or confetti. Party favors should be given out at the end of your party room time. 
  • Party Attendant Service can be added at $100 per room and per party, which offers Room decoration/Setup, Serving food/drinks to all kids, Cutting and Passing out cakes to all guests, Pack-up and Clean up. It is subject to availabilities on your party date. Once added on your booking, party service can't be canceled without 7 days prior notice.
  • ​If you would like to stay extra time after your party, please check the availabilities and pricing with our party coordinator prior to your event. It is usually NOT available on the date of your party.
  • The Security Deposit is fully refundable, if at the end of your party, there are no extra Cleanup (takes more than 20 minutes), additional Trash (more than a 33 gallon trash bag), and you/your guests exit our facility on time. Otherwise, additional charges will be applied as follows: Extra Cleanup fee $50-100, Extra Trash fee $20-100, and $30 every 10 minutes for staying over your party time.

 PARTY BOOKING CANCELLATION POLICIES

  •  Your deposit is refundable (minus 10% if paid by credit card) with a WRITTEN cancellation notice 3-WEEKS prior to the event date.  Otherwise, it is NON-Refundable and may be applied to another party (1 time) with a WRITTEN notice 2 weeks prior to the original reservation date.​


  • Your deposit is forfeited if cancellation is done within 2 weeks of your event date. The whole party package price is forfeited if cancellation is done within 1 week of your event date.​​

Jumpity Bumpity Concord

The Ultimate Children Indoor Recreation 

& Party Center