Credit/Cash Card used for your online deposit & the card holder with a valid ID MUST be present at your party check-in time.
A security deposit of $50.00 will be charged at the time of booking. At the end of the party if no extra clean up and/or additional trash dumping (more than one 33 gallons trash bag) are needed, the $50.00 will be fully refunded back to the Credit Card.
If extra clean up (more than 15 minutes needed) and /or extra trash dumping are needed, additional charges will be applied as follows: Extra trash dumping fee $10-$50, Extra cleaning fee $50-$100.
Please call to book a party on Holidays, or if you need extra play time or party room time.
Party rooms has a maximum capacity of 25 kids or 45 guests (kids + adults) per room. If you are expecting more kids/guests, 2nd party room needs to be booked at the time of your booking.
You may bring your own food/drinks and party supplies. No alcohol or food with strong odor. Your party food can NOT be reheated or cooked in the party room. We do not provide party supplies such as table cloth, plates, cups, napkins and utensils.
We charge anyone ages under 18 (except infants) regardless if they play or not.
Early setup before your allotted party room time is normally NOT available. Please check with our supervisors,
You may bring balloons and your own themed tables cloth, plates & napkins.
Please arrive on time. We will not issue refunds or extend party end time if you or your guests arrive late.
You and your guests may check in no earlier than 10 min before your party time.
NON-REFUNDABLE deposit is required at the time of your party reservation. The balance is due and payable on the date of your party, except that all private parties, the package price will be charged in full 2 WEEKS prior to the party date.
Your reservation deposit may be used and applied to another party booking with a WRITTEN notice 3-WEEKS prior to the original reservation date.
All parties start with 1 hour play first. Once in the party room, Private Party guests are NOT allowed to go back to the play area to play. Other party guests can still play during their entire party time.
If you would like to stay extra time in the party room, please check the availability with our party coordinator prior to your event. It normally requires 2nd party to be booked. And it is usually NOT available on the date of your party.
All guests are required to wear CLEAN socks to play in the play area.
All outside entertainment needs to be approved by management.
No gifts opening, no piñatas, glitters decor, silly strings, or confetti. Party favors should be given out at end of your party room time.
Full Service includes Room Setup, Serving food/drinks to all kids, Cutting and Passing out cakes to all guests, Pack up and Clean up. $20-$40 gratuity (per party room) will be added. (you may choose to opt-out our full service).
We provide limited seating for adult guests.
You may purchase additional play time after your party at $30 for 10 kids (or $3/kid) for 1/2 hour, or $45 for 10 kids for 1 hour ( or $6/kid).
To stay extra time in the party room, please check the availability with our party coordinator prior to your event. It normally requires 2nd party to be booked. And it is usually NOT available on the date of your party.
There will be AUTOMATIC CHARGE of $2 a minute if you go over your scheduled party time.