Credit/Cash Card used for your online deposit & the card holder with a valid ID MUST be present at the time of your party check-in.
Your party booking balance needs to be PAID IN FULL at your party check in time. Additional purchases on the date of your event will be charged at the end of your party.
Party rooms has a maximum capacity of 20 kids or 40 guests (kids + adults) per room. If you are expecting more kids/guests, 2nd party needs to be booked at the time of your booking.
You may bring your own food/drinks, cakes, balloons, decors, and party supplies. No alcohol or food with strong odor. Your party food can NOT be reheated or cooked in the party room.
Adult access to Ninja Course and Warped Wall is additional $6.00/person (including a pair of socks).
We charge anyone ages under 18 (except infants) regardless if they play or not.
Early setup before your allotted party room time is normally NOT available. Please check with our supervisors.
Please arrive on time. We will not issue refunds or extend party end time if you or your guests arrive late.
You and your guests may check in no earlier than 10 min before your party time.
NON-REFUNDABLE deposit is required at the time of your party reservation. The balance is due and payable on the date of your party, except that all private parties, the package price will be charged in full 2 WEEKS prior to the party date.
Your reservation deposit may be used and applied to another party booking with a WRITTEN notice 3-WEEKS prior to the original reservation date.
Party room will be available after 1 hour of play. Party guests can still play during their entire party time. Weekday Party guests have unlimited play until closing.
You may purchase additional play time after your party at $30 for 12 kids (or $3/kid) for 1/2 hour, or $45 for 12 kids for 1 hour ( or $5/kid).
All guests are required to wear CLEAN socks to enter the play area.
All outside entertainment needs to be approved by management.
No gift opening, no piñatas, glitters decor, silly strings, or confetti. Party favors should be given out at end of your party room time.
1 dedicated staff will be assigned to each party to provide Full Service which includes Room Setup, Serving food/drinks to all kids, Cutting and Passing out cakes to all guests, Pack-up and Clean up. $20-$40 mandatory gratuity will be added on your final bill, but you may opt-out the full service.
We provide limited seating for adult guests.
To stay extra time in the party room, please check the availability with our party coordinator prior to your event. It is usually NOT available on the date of your party.
A security deposit of $25.00 will be added (but not charged) at the time of booking. At the end of the party if there are no excess cleaning (more than 15 mins needed) or trash (more than one 33 gallons trash bag), the $25.00 will be removed from your final bill. Otherwise, additional charges will be applied as follows: Excess trash $10-$50, Excess cleaning fee $20-$50.
There will be AUTOMATIC CHARGE of $2 a minute if you go over your scheduled party time.